Call center agent (m/f/d)

Job description

We are looking for a dedicated Customer Service Representative (m/f/d) to join our Information Services team in Homburg, Saar. In this role you will be responsible for supporting our customers and processing inquiries. 

If you are a good communicator and enjoy working with people, we look forward to receiving your application.

We offer you:

• Secure job with permanent employment contract
• Concrete chance of being taken on
• Personal support from our competent team on site
• Vacation and Christmas bonus

Your area of responsibility:

• Telephone customer support and advice
• Processing of inquiries and complaints
• Recording customer data in the system
• Active support in solving problems
• Collaboration with other departments to improve customer service

What you bring with you:

• Experience in call center or customer service is desirable
• Excellent communication skills in German, other languages an advantage
• Ability to work in a team and independently
• High service orientation and empathy