Employee Customer Service (m/f/d)

Job description

Do you enjoy working in a team on modern technologies and are you looking for new challenges?

Great... then we look forward to receiving your application as Account Manager / Customer Service (m/f/d) for a customer in Kahl.

This is what your new employer offers:

• Working in an international, technically innovative and exciting environment
• 30 days annual leave, flexible working hours and occasional mobile working
• Professional induction and continuous support in your professional development
• Flat hierarchies and direct communication
• E-bike or bicycle leasing
• Occupational pension provision and accident insurance (business and private)
• Subsidy for the Germany Ticket

Your tasks:

• You are the central point of contact for customers worldwide and take responsibility for customer support and advice as well as the
  preparation of customer-specific maintenance offers
• Preparation of quotations for spare parts, service orders and modifications
• Active sales of spare parts, consumables and services as well as maintaining customer relations and satisfaction
• Entering and processing customer orders via SAP
• Close cooperation with the repairs and returns department to ensure smooth processing of complaints and warranties
• Together with the helpdesk team, you coordinate service assignments by service technicians worldwide

Your profile:

• Completed technical or business studies or an equivalent qualification
  
• Professional experience in international sales desirable (ideally in mechanical and plant engineering)
• Sound knowledge of SAP R3 and MS Office applications
• You are committed and have strong communication and teamwork skills
• Very good communication skills in German and English
• You are open to occasional travel to customers worldwide