Customer advisor in quality management (m/f/d)

Job description

On behalf of a well-known client in the Unterallgäu district, we are looking for you as a Customer Service Representative in Quality Management (m/f/d)(m/f/d) for direct placement.

This is what your new employer offers:

This is what you can expect from our customer:

• Flexible working hours
• Health courses
• Subsidy for regional fitness studios 
• Vacation and Christmas bonus

This is what you can expect from ACTIEF:

• Professional advice and individual selection of suitable positions
• Attractive employee offers - corporate benefits
• Access to companies that do not tender publicly
• Perfect preparation of your application documents
• Free job application coaching
• Free job advice

Your tasks:

• Customer care and increasing customer satisfaction
• Application of common core tools for complaint processing (8D, Ishikawa, 5Why) 
• Support for customer portals in the area of new projects and quality 
• Planning, preparation and evaluation of audits and key figures 
• Implementation of process audits according to VDA 6.3 
• Implementation of APQP of new projects and acceptances 
• Supporting production in defining corrective measures 
• Interface coordination within the framework of Fast Response

Your profile:

• Completed technical training with further training, e.g. as a master craftsman or technician (m/f/d)
• Several years of professional experience in a manufacturing company in the automotive sector 
• VDA 6.3 process auditor 
• Knowledge of the core tools 
• Experience in risk analysis and risk minimization 
• Experienced MS Office skills