Call Center Agent (m/f/d)

Job description

On behalf of a well-known customer from the Baden-Baden region, we are looking for you as a call center agent (m/f/d).
Here you can convince with your service orientation and your communication talent.

This is what you can expect from us:

• Secure job with permanent employment contract
• Attractive salary package according to BAP tariff
• Vacation and Christmas bonus
• Long-term employment in a renowned company in the region
• Personal support from our competent team
• Above-tariff salary package and bonuses
• Hourly wage in the amount of 14.00 euros
• Industry surcharges
• Reimbursement of travel expenses
• Concrete chance of being taken on
• Free preventive medical check-ups
• Free transportation service to the workplace

Your tasks:

• Advice and support for customers on the phone
• Order acceptance and complaint processing
• Execution of data maintenance in the ERP system

Your profile:

• Very good written and spoken German
• High service & service orientation
• Quick comprehension and clear communication
• Initial professional experience in telephone customer service is desirable