Employee for process optimization and complaint management (m/f/d)

Job description

For a well-known customer in the region we are looking for you as an employee for process optimization and complaint management (m/f/d) in temporary employment.

We offer you:

• Secure job with permanent employment contract
• Attractive employee offers - corporate benefits
• Concrete chance of being taken on
• Attractive salary package according to GVP tariff
• Personal support from our competent team on site
• Vacation and Christmas bonus
• Free medical check-ups and work clothes
• Long-term employment in a renowned company in the region

Your area of responsibility:

• Commercial correspondence with external business partners
• Internal correspondence with process owners to implement measures for process improvements
• Independent work and systematic recording of optimization possibilities and their interrelationships
• Independent follow-up and consultation with QHSEL management
• Active participation in meetings and projects, creating and communicating evaluations of operational processes
• Interaction with customers, employees in connection with blocking & releasing orders
• Networked in the divisions and subordinate to the management for QHSEL

What you bring with you:

• Good, business fluent written and spoken German; knowledge of English would be an advantage
• Completed training with professional experience as a commercial employee (m/f/d); or as a surface coater or in a metal processing company would be an advantage
• Application of conversation, presentation and moderation techniques would be an advantage
• Experience in quality assurance and audit management would be an advantage
• Knowledge of measuring instruments (Helmut Fischer X-Ray coating thickness measurement) would be an advantage