Job description
On behalf of a well-known client from Münster, we are looking for you as a Specialist Case & Data Management - Customer Support (m/f/d) - focus on billing - for direct placement.
This is what your new employer offers:
- Flexible working hours
- Mobile working
- Duz culture (from trainees to the Management Board)
- Regular company events
- Break activities (table football, table tennis, spike ball, barbecue hut)
- JobRad & car leasing
- E-charging station for cars and bicycles
- Company pension scheme
- Capital-forming benefits
- GivveCard
- Good public transport connections
- Sufficient free parking spaces on site
- Parent-child office
- Employees recruit employees
- Outdoor and indoor terraces
This is what you can expect from ACTIEF:
- Professional advice and individual selection of suitable positions
- Access to companies that do not tender publicly
- Perfect preparation of your application documents
- Free job application coaching
- Free job advice
Your tasks:
- Focus on implementation/processing and review of monthly rating and billing processes
- Telephone and written processing of customer concerns (specialist retail partners and operators) relating to billing
- Preparation of the billing bases on the basis of tickets
- Interface to other competence teams within the Customer Service Support division
- Cross-departmental interface to accounting: reminders, incorrect debits, etc.
- Payment modalities
Your profile:
- Completed commercial training, preferably with professional experience in billing/accounting
- Conscientious handling of information, figures and contracts
- careful work
- Affinity for online solutions and IT applications
- Good verbal and written expression
- Very good teamwork and strong communication skills
- Good knowledge of the MS Office product range and knowledge of Microsoft Navision is an advantage
- Good written and spoken English, further language skills desirable
Münster, Westphalia, 48155
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