Job description
On behalf of a well-known company from Wiesbaden, we are looking for exactly you as an employee (m/f/d) in the office for the service and technology department in full or part-time, as part of a direct placement!
This is what your new employer offers:
- A permanent position
- A thorough induction
- Performance-related remuneration
- Extensive further training measures
- Flat hierarchies
This is what you can expect from ACTIEF:
- Professional advice and individual selection of suitable positions
- Access to companies that do not tender publicly
- Perfect preparation of your application documents
- Free job application coaching
- Free job advice
Your tasks:
- Acceptance of customer complaints regarding catering equipment
- Processing of complaints
- Commissioning and coordination of service calls by external service providers for on-site repairs at the customer's premises
- Selecting spare parts on the basis of exploded drawings for the customer or external service provider
- Ordering spare parts from the manufacturer or direct dispatch from our own warehouse to the customer
- Telephone support for technical questions relating to the above-mentioned product range of cooling, thermal and flushing technology
- Sale of wear and spare parts
- Handling service and warranty cases with suppliers
- Maintenance of technical master data
- Preparation of technician training courses
- Creation of maintenance plans and instructions as well as supplementary service aids
Your profile:
- Completed technical vocational training in the field of catering equipment (technical capital goods)
- Several years of professional experience
- Good teamwork
- Independent, structured and results-oriented work
- Pleasant and engaging demeanor on the phone
- Negotiating skills, loyal and assertive
- Communicative, creative and analytical
Wiesbaden, 65203
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